How do I get my tickets that I purchased online?
All online tickets will be held at the Will Call table located in the lobby of each theater. Please arrive at least 20 minutes before start time to pick up your tickets and guarantee seating. In the case of a sell-out, unclaimed tickets will be sold 5 minutes before show time. No refunds or cancellations.
Can I buy tickets at the door?
Film Pittsburgh events draw large audiences and it is recommended that you purchase your tickets online in advance. However, we do offer ticket sales at the door of each venue. Cash or credit cards are accepted.*
*Cash-only venues will be notated in Event Program Guides
What if a film-event is sold out and I didn't purchase a ticket in advance?
Film Pittsburgh will create a wait list for all sold-out events. Please arrive at the theater 30 minutes prior to the start of the screening to be placed on a wait list. Any available tickets will be sold on a first-come, first-serve basis, cash only.
Am I eligible for youth and/or student pricing?
Youth rates apply to individuals 18 and under. Student rates apply to current students under 26 with valid student ID.
Can I get a refund if I don't use my tickets?
Sorry, Film Pittsburgh does not offer any refunds or exchanges.
How do I find out about Accessibility accommodations?
All events are held in fully ADA compliant, wheelchair-accessible venues. We also provide the following accessibility services:
- Audio description
- Open captions or subtitles
- Tactile interpretation (available upon request)
These services are always free. They are always provided at ReelAbilities Pittsburgh and are available at all Film Pittsburgh events upon request.
For more information, or to arrange for accessibility services, please contact us by email at email@example.com or call us at (412) 426-FILM